Quality Policy:

PRAMITA is committed to achieving excellence in quality and service, and to continuously innovating to meet customer satisfaction and trust.

ENVIRONMENTAL POLICY

The Environmental Policy is as follows:

1. Conduct organizational activities and service operations in an environmentally responsible manner, while protecting the environment from potential hazards and damage arising from such activities.
2. Identify and understand environmental aspects and associated risks, and plan and implement the necessary preventive measures.
3. Comply with and implement applicable environmental laws and regulations at the local, national, and international levels.
4. Achieve the established environmental management objectives and targets.
5. Periodically review the environmental policy, objectives, and targets to ensure the continual improvement of the Environmental Management System.
6. Communicate and ensure that the environmental policy and Environmental Management System are understood and implemented throughout all relevant areas of the organization.

OCCUPATIONAL HEALTH AND SAFETY (OHS) POLICY

The Occupational Health and Safety (OHS) Policy is as follows:

1. Protect workers, patients, visitors, and the surrounding environment from potential risks arising from laboratory and clinical service activities.
2. Implement and maintain the Occupational Health and Safety Management System on a continual basis.
3. Establish and implement OHS programs, control workplace hazards and risks, and periodically review the effectiveness of their implementation.
4. Provide and use occupational safety equipment in accordance with applicable laws and regulations.
5. Perform work in accordance with established Standard Operating Procedures (SOPs) and Work Instructions.
6. Communicate the OHS Policy to all employees, organizational functions, and relevant interested parties.

INFORMATION SECURITY MANAGEMENT SYSTEM POLICY

The Information Security Management System (ISMS) Policy is as follows:

1. Maintain the confidentiality, integrity, and availability of information as essential elements in providing safe, reliable, and high-quality healthcare services.
2. Implement information security risk management, access controls, patient and customer data protection, information technology security, incident management, third-party security, and continuous information security awareness among all employees.
3. Safeguard information under the organization's responsibility and ensure that information is used only in accordance with job requirements, authorized access rights, and applicable laws and regulations.
4. Continuously evaluate and improve the effectiveness of the Information Security Management System to ensure that information remains protected against unauthorized access, use, modification, loss, or disclosure.